Cancellation and Refund

For Our Service, you will get 100% refund of your amount and all paid fee will be refunded to your account if :-

• You can cancel your service request for any reason for Service fees, before making payments / completing the support application.
• After making payments within 1 hour of your support bookings, you can cancel your support service request for any reason/need to be within 30 minutes in case of urgent support application.
• You will get 100% of refund if we fail to provide you with support services.
• The total amount of your fees will be refunded to your accounts within 25 - 90 days (depending on card issuers, payment method etc.) due to banking procedures. Your funds will be credited to an account used during an order process in the most timely possible manner.
• A charge of up to $20 administrative fee for the refund cost will be applied.
• A Payment gateway refund fee may change includes the stripe, Paypal, truecommerce, Spreedly, payumoney, visa/mastercard, other electronic payments services, etc other payment gateway methods will no longer reimburse the fees they charge to customers or merchants.

Note:

• No refund will be granted once your support application has been generated. After our Service/support Team has got application ID confirmation by the supplier / or respective department/agency for your order, you could not request for cancellation anymore. Once your application/document process / etc order has been sent to your email address, we will be unable to reimburse you the visa/application/service/support, etc fee.
• After 1 hour of your booking with us for support services.
• No refund will be granted, once your Visa is sent to your provided email. In case you didn't get an email, please check your spam email folder, or write us back immediately.
• No refund or cancellation is granted if your application has incorrect details that occurred by your mistake. We strongly recommend you to confirm your travel and personal information prior to departure against your application confirmation letter. We strongly recommend that you check your application, letter documents information with your passport and personal information prior to departure or whatsoever.

Please note that the refund process may take 25 - 90 days or 180 days in certain cases due to payment gateway/banking procedures. Your funds will be credited to an account used during an order process in the most timely possible manner. If the refund is made to the Credit/Debit Card account or to the Bank account, the bank charges would be debited from the refund amount.

The refund amount would be worked out on the basis of the cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us.